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eBella.ai License Agreement

Last Updated: June 18, 2025

Welcome to eBella.ai!

This License Agreement ("Agreement") governs your access to and use of eBella.ai's software, mobile and web applications, and related services (collectively, the "Software"), provided by eBella, Inc. ("eBella," "we," "us," or "our"), a California LLC based in the United States. By accessing or using the Software, you agree to be bound by this Agreement, our Terms of Service ("TOS"), and our Privacy Policy. If you do not agree, you must not access or use the Software. If you are under 18, your parent or guardian must review and agree to this Agreement on your behalf.

1. License Grant

1.1. Scope of License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Software solely for personal, non-commercial purposes, subject to this Agreement and the TOS. This license is conditioned on your compliance with all applicable terms and laws. Users under 13 are prohibited, and we may require age verification (e.g., entering your birth year) at signup to enforce this restriction in compliance with the Children’s Online Privacy Protection Act (COPPA).

1.2. Subscription-Based Access

Certain features of the Software may require a paid subscription (e.g., Premium Plan). Access to such features is governed by the subscription terms outlined in TOS Section 2.2. If you are under 18, your parent or guardian authorizes payment for these subscriptions.

2. Ownership & Intellectual Property

2.1. eBella’s Rights

All rights, title, and interest in and to the Software, including its code, design, trademarks, and content (excluding User Content as defined below), are owned by eBella or our licensors and are protected by U.S. and international intellectual property laws. You may not copy, modify, distribute, reverse-engineer, decompile, or create derivative works from the Software without our prior written consent.

2.2. User Content

You retain ownership of any content you submit or generate through the Software ("User Content"), such as text, audio, or images. By providing User Content, you grant eBella a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, modify, reproduce, and display such content to operate, improve, and promote the Software, including training our AI models, as detailed in TOS Section 6.2. Anonymized or aggregated User Content may be used indefinitely for AI enhancement, per Privacy Policy Section 5.

2.3. AI-Generated Content

  • Content generated by the Software’s AI ("AI-Generated Content") is owned by eBella but licensed to you for personal, non-commercial use. You may not claim ownership of AI-Generated Content or use it in ways that infringe third-party rights or violate this Agreement.
  • You may not present AI-Generated Content as human-generated or as original to you or your organization. You may not use AI-Generated Content to intentionally create or disseminate false, misleading, harmful, or unverified information. eBella does not guarantee the accuracy, truthfulness, or legality of AI outputs, and users bear full responsibility for how they interpret or use such content.

2.4. AI Transparency & Limitations

  • eBella's Services are powered by artificial intelligence, which generates responses based on probabilistic models and patterns in training data. While we strive to provide helpful and empathetic responses, the content generated by our AI:
    • Is not fact-checked or guaranteed to be accurate, current, or complete;
    • May reflect biases present in public datasets or language patterns;
    • Should not be interpreted as professional, legal, medical, financial, or therapeutic advice;
    • Should not be relied upon for decisions involving risk to life, safety, financial assets, or legal outcomes.
  • You understand that AI-generated responses are informational and conversational only. You agree not to misrepresent AI outputs as human-generated, authoritative, or factual without appropriate disclaimers.

3. Restrictions on Use

You agree not to:

  • Use the Software for illegal, harmful, fraudulent, or abusive purposes;
  • Circumvent security measures, disrupt service availability, or interfere with other users;
  • Automate access (e.g., via bots or scrapers) without our prior written authorization;
  • Use the Software or AI-Generated Content commercially without our consent;
  • Violate third-party intellectual property, privacy, or other rights.
  • For a comprehensive list of prohibited activities, see TOS Section 4 (Acceptable Use Policy).

4. Data Privacy & Security

4.1. Privacy Policy

Your use of the Software is subject to our Privacy Policy, which governs how we collect, use, store, and protect your personal information. Key points include:
  • We do not sell your personal data to advertisers as defined by the California Consumer Privacy Act (CCPA).
  • Anonymized data may be used to enhance AI models.
  • You may request access, correction, or deletion of your data (see Privacy Policy Section 6).

4.2. Security Measures

We implement industry-standard encryption (e.g., SSL/TLS), secure storage, and access controls to protect your data, as outlined in Privacy Policy Section 4. We are not liable for unauthorized access beyond our reasonable control.

5. Termination & Revocation

5.1. By eBella

We may suspend or terminate your license at our discretion, with or without notice, if:

  • You violate this Agreement, the TOS, or applicable law;
  • We detect fraudulent, abusive, or malicious activity;
  • We discontinue the Software or undergo a business transfer (e.g., merger or acquisition). Upon termination, your right to use the Software ceases immediately, and we may delete your data per Privacy Policy Section 5. If we detect use by someone under 13, we will terminate access and delete their data within 48 hours in compliance with COPPA.

5.2. By You

You may terminate this Agreement by deleting your account via Settings > Delete Account, as described in TOS Section 3.1. Subscription cancellation does not terminate this Agreement but may limit your access to certain features.

6. No Warranty & Limitation of Liability

6.1. No Warranty

The Software is provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee uninterrupted or error-free operation, per TOS Section 9.1. The Software is not tailored to minors’ specific needs, and parents should supervise use by those under 18.

6.2. Limitation of Liability

To the fullest extent permitted by law, eBella, its affiliates, and licensors are not liable for indirect, incidental, special, or consequential damages (e.g., lost profits, data loss) arising from your use of the Software. Our total liability is capped at the amount you paid us in the prior six (6) months, or $100 if no payment was made, consistent with TOS Section 9.2.

6.3. Force Majeure

We are not liable for failures due to events beyond our control (e.g., natural disasters, cyberattacks), per TOS Section 9.3.

7. Governing Law & Dispute Resolution

7.1. Governing Law

This Agreement is governed by California law, without regard to conflict-of-law principles, as stated in TOS Section 8.4.

7.2. Dispute Resolution

Informal Resolution: Contact us at support@ebella.ai to resolve disputes informally within 30 days.

Binding Arbitration: Unresolved disputes will be settled by binding arbitration under the American Arbitration Association (AAA) rules in San Francisco, California, in English. You waive jury trials and class actions, per TOS Section 8.2. If you are under 18, your parent or guardian agrees to this on your behalf.

Exceptions: Small claims court cases or injunctive relief for IP violations are exempt, per TOS Section 8.3.4

8. Updates to This Agreement

We may modify this Agreement to reflect changes in the Software, legal requirements, or industry practices. We will notify you via:

  • Email (if provided);
  • In-app or Website alerts; or
  • An updated "Last Updated" date.

Your continued use of the Software after updates constitutes acceptance. Review this Agreement periodically.

9. Compliance with Applicable Law

You are responsible for using the Software in compliance with all applicable local, state, national, and international laws, including data protection regulations (e.g., GDPR, CCPA) where relevant. For privacy rights requests, email privacy@ebella.ai with "Privacy Rights Request" in the subject line, per Privacy Policy Section 11.

10. Miscellaneous

10.1. Entire Agreement

This Agreement, together with the TOS and Privacy Policy, constitutes the entire agreement between you and eBella, superseding prior agreements, per TOS Section 11.1.

10.2. Severability

If any provision is unenforceable, the remaining provisions remain in effect, per TOS Section 11.2.

10.3. No Waiver

Our failure to enforce any right does not waive it, per TOS Section 11.3.

10.4. Assignment

You may not assign this Agreement without our consent. We may assign it freely (e.g., during a business transfer), per TOS Section 11.4.

10.5. Indemnification

You may not assign this Agreement without our consent. We may assign it freely (e.g., during a business transfer), per TOS Section 11.4.
  • You agree to indemnify, defend, and hold harmless eBella, Inc., its officers, directors, employees, licensors, affiliates, and agents from and against any claims, liabilities, damages, losses, and expenses — including reasonable attorneys’ fees and costs — arising out of or in any way connected with:
    • Your access to or use of the Services;
    • Your violation of these Terms or any applicable law or regulation;
    • Your content, conduct, or misuse of AI-Generated Content; or
    • Any allegation that content you submit or generate through the Services infringes or violates the rights of a third party.
  • We reserve the right to assume exclusive control of any matter subject to indemnification, in which case you agree to cooperate with our defense.

11. Contact Us

For questions or support:

support@ebella.ai

www.ebella.ai